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Freshdesk (Freshworks) Subprocessor List & DPA

Freshdesk is a customer support helpdesk platform by Freshworks. Used by thousands of SaaS companies to manage customer tickets and communications, requiring GDPR subprocessor review.

Authorized Subprocessors (5)

Verified corporate entities with access to user or operational telemetry data.

Status: Active Audit
Subprocessor EntityNature of ProcessingProcessing Country / Region
Amazon Web Services, Inc.Cloud Infrastructure & Core ServicesUnited States, EU
Google Cloud PlatformAnalytics & Secondary HostingUnited States, EU
Cloudflare, Inc.Edge Networking & DDoS ProtectionGlobal
Twilio SendGridTransactional CommunicationsUnited States
Datadog, Inc.Application Performance MonitoringUnited States

Historical Change Log & Diffs

No structural entity changes detected in the past 60 days. Baseline monitored daily.

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