Refund & Cancellation Policy
Last updated: September 30, 2026
1. 14-Day Money-Back Guarantee
We want you to be completely satisfied with SubprocessorWatch. If for any reason our automated subprocessor surveillance engine does not meet your compliance requirements, you may request a full 100% refund within 14 days of your initial purchase.
2. How to Request a Refund
To initiate a refund request within the 14-day window:
- Send an email to support@subprocessorwatch.com with your order number or account email.
- Alternatively, reply directly to your Lemon Squeezy receipt email.
Refunds are processed promptly by Lemon Squeezy back to your original payment method (typically within 3-5 business days depending on your bank).
3. Subscription Cancellation
You can cancel your recurring monthly subscription at any time without fees or penalties. You can cancel directly through:
- The Lemon Squeezy customer billing portal linked in your invoice email.
- By contacting support@subprocessorwatch.com.
Upon cancellation, you will retain access to your dashboard and monitored vendor alerts until the end of your current paid billing period. No further charges will occur.